Auto-Hold - Automatically placing a call on hold on CallManager
The "auto-hold" feature places a call automatically on hold if a direct call is made to another destination. This is helpful in environments where assistants are receiving calls in behalf of their manager. In the case of calling the manager, the original call is placed on hold automatically and can be transfer just by placing the receiver on-hook.
This feature is supported in the AND Phone Group Module.
ANDTEK Communications Applications Solutions
Cisco Technology Development Partner, ANDTEK specializes in delivering applications enabling you to fully leverage your unified communications network. ANDTEK
unified communications applications offer you a wide range of powerful and effective network applications for IP phone and client software for various operating systems, like
Windows (including Vista), Mac OS X and Linux. Services are developed especially for IP PBX systems and use new communications features to enhance unified communications..
Applications for voice recording, zone paging, manager/assistant services, presence, directory integration (e.g. LDAP, SQL, ASCII,...), conferencing, security and CTI are available on a centrally managed AND Phone Application Server (APAS) platform.
Some key considerations when implemention additional services in your unified communications network:
If you have any questions feel free to contact us and we will discuss your requirements in detail.
- Scalability: make sure that applications will work even with your future growth in mind
- Support: make sure that you get fast support before you need it
- Administration: complex systems need simple administration front-ends
- Cost: make sure that the complete solution is cost effective - don't forget installation, maintenance, updates, ...