Encrypted, signed archiving of recorded calls

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Voice Recording

for Unified Communications
with SPAN Recording and

SIP Trunk Recording

options.

Secure Voice Recorder

and Silent Monitoring


Packet based recording of telephone conversations in unified communication networks gives you the ability to record, monitor and archive phone calls.
Voice Recorder Software offer digital computer voice recording and voice monitoring.

Encrypted, signed archiving of recorded calls


Recorded telephone calls are an asset and should be treated with the same security measures than oth...




AND Phone Voice Recording



Packet based recording of telephone conversations in unified communication networks gives you the ability to record, monitor and archive phone calls to:
  • Meet Legal Requirements with Voice Recording
  • Enhance Customer Satisfaction using Recorded Calls
  • Improve Productivity with Call Recording
  • Increase Security storing Conversations
  • Train and Coach employees using Recorded Conversations
The integration of call recording into business processes shortens the average duration of calls while maintaining a high level of customer satisfaction. Sources of problems can be tracked down faster and reoccurrence is avoided.

Key benefits



  • Legal benefits incorporating Voice Recording
  • Productivity and quality benefits by recording calls
  • Security benefits with Call Recording

Key features



  • Encrypted, signed archiving of recorded calls
  • Call playback over the web or the IP phone
  • Voice recording with Cisco CallManager and CallManager Express
  • Highly scalable from single location deployments to multiple sites
Packet based voice recording can be found in various industries and environments, like:
  • Contact Center
  • Help Desk
  • Government
  • Insurance
  • Financial
  • Emergency Services
  • Legal



Encrypted, signed archiving of recorded calls



Recorded telephone calls are an asset and should be treated with the same security measures than other documents in the company. Providing encrypted (can not be read) and signed (can not be modified without knowing) archiving of archived calls helps to protect these assets.

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