Skills-based Routing - Fähigkeitsgesteuerte Rufweiterleitung : Unified Communications Dictionary

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Skills-based Routing


Fähigkeitsgesteuerte Rufweiterleitung



English:

Skills-based Routing

German:

Fähigkeitsgesteuerte Rufweiterleitung



ANDTEK Communications Applications Solutions



As

Cisco Technology Development Partner

, ANDTEK specializes in delivering applications enabling you to fully leverage your communications network. ANDTEK

unified communications applications

 offer you a wide range of powerful and effective network applications for IP phone and client software for various operating systems, like

Windows (including Vista), Mac OS X and Linux. Services are developed especially for IP telephony systems and use new communications features to enhance unified communications.

.

Applications for voice recorder, tannoy systems, manager/assistant services, presence, directory integration (e.g. LDAP, AD, SQL, ASCII, CSV,...), conferencing, security and CTI are available on a centrally managed AND Phone Application Server (APAS) platform.

Key considerations:

Some key considerations when implemention additional services in your unified communications network:
  • Scalability: make sure that applications will work even with your future growth in mind
  • Support: make sure that you get support before you need it
  • Administration: complex systems need simple administration front-ends
  • Cost: make sure that the total solution is cost effective - don't forget installation, maintenance, updates, ...
If you have any questions feel free to contact us and we discuss your requirements in detail.




Fastlinks:Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Phone Settings | Broadcast and Paging | DECT | Communications Applications | Free XML Services | VoIP Ceiling Speaker | Enghouse Interactive | Audio Amplifier
 
Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. ANDTEK is an Enghouse Interactive company. All other trademarks mentioned in this document or Web site are the property of their respective owners.